IT Help Desk

We have the infrastructure, the in-depth knowledge and the manpower to set up an efficient help-desk for any company in the IT industry.

The company's help desk services are :

Internal IT Help Desk for large companies
Being the First Point of contact for any IT issues within the company
Activities undertaken -

Password resets
Mainframe printer issues
Desktop printer issues
General PC troubleshooting
SMO (client-specific application) issues
ATT VPN (configuration, setup, troubleshooting, connectivity)
LN email client
Webmail
Browser configuration for IE
Adobe Acrobat
MS Office
Telecom issues
LAN (connectivity, setup, configuration etc)

Activities undertaken -